Terms & conditions

Thank you for visiting the website of Butter Lane Company (“Baked Love by Vatsala"). By visiting and using this website, including purchasing our products, you agree that your access to and use of this website are subject to the terms and conditions set forth in this legal notice and all applicable laws. These terms and conditions are subject to change without notice and any changes will be posted herein.


The information contained within this website is provided on the understanding that Baked Love by Vatsala makes no warranty, guarantee or promise expressed or implied in relation to the content or accuracy of the information and material available via the website.

You agree that Baked Love by Vatsala will not be liable in any way for any actions taken on the basis of or errors in the information or material accessible via this website. Baked Love by Vatsala disclaims any and all liability incurred as a result of use or reliance on the information or material accessible via this website.

Baked Love by Vatsala is not responsible for the content of any website linked to or from this website. Baked Love by Vatsala expressly disclaims any and all liability and responsibility to any person in respect of the use of material provided on a referenced website. Baked Love by Vatsala also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing of this website or your downloading of any materials, data, text or images from the website.


All prices on our website are in Indian Rupee. We reserve the right to amend our price list at any time without prior notice. If you have placed an order, we reserve the right to cancel your order should our prices change.



Images with our products have been provided for illustrative purposes only and Baked Love by Vatsala does not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product. When we become aware of any misdescription, we reserve the right to correct any error or omission.



Our products are supplied and delivered to customers within India and around the world.  By purchasing a product through our website, you acknowledge that you are over 18 years of age.

When ordering from us, you will be required to provide your name and address for delivery, your email address, telephone contact details and card information. We undertake to take due care with this information, however, in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus.

Your order will be accepted or rejected within 3 days of placing the order. If we have not responded to you within 3 days, your order is deemed to be rejected. We are not required to give reasons for objecting your order, however, the most likely reason for rejecting the order will be that we do not currently have that product in stock.

Once you have submitted an order through our website, you may not cancel the order even if our acceptance or rejection of your order is still pending.

All risk or loss of damage to the goods passes to you when we dispatch the goods. If an order is lost in transit, orders will not be replaced until such time as the original order has been located and returned to Baked Love by Vatsala.


Our range of perishable products include desserts, cakes, celebration cakes, bread, granola, chocolates etc.

Orders can be made in the following ways

  • Via telephone

  • Via email - shop@bakedlove.in, an order is not valid until a confirmation email has been sent.

CUSTOM CAKES - refers to anything outside of our day-to-day range.

No order will commence until the full payment has been received by Baked Love by Vatsala.

For large wedding cakes, or custom celebration cakes the following conditions apply:


We require a 100% payment to secure your booking and accept all credit cards & wallets. No order will commence until the payment has been received. Please note that payments are non-refundable and non-adjustable against future orders. Changes to this policy will be made at the discretion of management.


If you decide to cancel your order your payment will not be refunded. 



Any changes made to your order within 14 days of collection or delivery will incur a surcharge, depending on the change requested. In most instances we can accommodate changes, however at times is just not possible.


It is important to remember that your Baked Love by Vatsala cake is a delicate and perishable product. To ensure the quality of your cake is not compromised during transportation, we recommend that you keep your cake box flat at all times and avoid placing it in direct sunlight. The floor or boot of your car is the best place and ensure your box is secure and will not slide around.

Once you have collected or accepted delivery of your cake, it is important to follow these instructions as Baked Love by Vatsala will not accept liability for any loss or damage caused during transportation or delivery of the product.

To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of goods only.

We accept no liability for any loss whatsoever including consequential loss suffered by you arising from any wedding cake, cake or other product we have supplied.



Packaging and delivery are calculated at the time of placing the order.  Baked Love by Vatsala does not accept liability for any loss or damage due to late delivery.



We strive to ensure that our products are delivered to you in the condition that they were dispatched from our kitchen, however we cannot be held responsible if you are not present when your package is delivered to you, please ensure you supply a delivery address where your goods can be received during business hours. We do not accept any returns once a product is sold.


All materials contained on this website, including but not limited to text, articles, images, logos, buttons, icons and the selection and arrangement thereof are protected by copyright law. All intellectual property, unless otherwise stated, on this website is owned by Baked Love by Vatsala.

The material may be viewed online by you and may be reproduced in hard copy only for your personal reference. Unless otherwise permitted by law or with written permission from Baked Love by Vatsala, the material and information on this website may not otherwise be reproduced, modified, published, transmitted or displayed and may not be distributed to any person (including distribution by email) or incorporated into any other website.



If you wish to establish a link to the Baked Love by Vatsala website, you must seek our prior written consent. If Baked Love by Vatsala consents to you linking to this website, you agree to link at your own risk. You should only link in a manner which clearly signifies that they will be moving from your website to this website. Baked Love by Vatsala will not be liable in any way for any loss or damage caused to you as a result of your link to this website. You agree to continually indemnify Baked Love by Vatsala against any loss, damage or any expense suffered by Baked Love by Vatsala as a result of your linking to the website.



Your use of the material contained on this website is at your sole risk. Any information and data is provided on an as-is basis and excludes any warranties which may be excluded by law. Baked Love by Vatsala reserves the right to change any material on this website at any time without prior written notice.

Baked Love by Vatsala will not be responsible for any damage to your computer system which arises in connection with your use of this website.



We accept no liability for any loss whatsoever including consequential loss suffered by you arising from products we have supplied.



You agree to indemnify and hold Baked Love by Vatsala harmless for all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of this website.


The laws of India govern this website.